Online Grocery Pickup Specialist

Kroger Family of Companies; White Lake (WI); Sur place; USD 24 000 - 30 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to support customers with efficient order selection and high quality standards in-store. You will assemble on-line orders with attention to freshness, process coupons and payments, and prepare orders for car pickup while upholding safety and bagging guidelines.

As part of the E-Commerce team, you will communicate substitutions or exceptions to customers at pickup and ensure a positive shopping experience that earns customer

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills.
• Excellent oral/written communication.

Responsabilités

• Select and gather products for on-line orders with attention to freshness and quality.
• Process coupons and payments and load orders to customers' cars.
• Provide a positive customer service experience to encourage return visits.
• Follow bagging standards and operate the POS system.
• Communicate substitutions or exceptions to customers at pick-up.
• Maintain organization of staging areas and report discrepancies.

Connaissances

Customer service

Attention to freshness

Shelf tag reading

Basic math

Ability to work without supervision

Communication skills

Description du poste

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to support customers with efficient order selection and high quality standards in-store. You will assemble on-line orders with attention to freshness, process coupons and payments, and prepare orders for car pickup while upholding safety and bagging guidelines.

As part of the E-Commerce team, you will communicate substitutions or exceptions to customers at pickup and ensure a positive shopping experience that earns customer