Online Grocery Pickup Specialist

Kroger Family of Companies; Orange (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk (In-Store Grocery Shopper) to select and gather products for online orders with a focus on freshness and quality. You will also process coupons and payments, and load orders into customers' cars when they arrive for pickup, all while delivering a positive customer service experience.

Follow store policies, assist in maintaining order accuracy, proper substitutions, and upholding safety and cleanliness standards to ensure

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags accurately.
• Strong basic math skills for counting and transactions.
• Excellent oral and written communication skills are essential.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble online orders, process coupons and payments, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet or exceed customer expectations for ease of shopping, freshness, cleanliness and variety.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk (In-Store Grocery Shopper) to select and gather products for online orders with a focus on freshness and quality. You will also process coupons and payments, and load orders into customers' cars when they arrive for pickup, all while delivering a positive customer service experience.

Follow store policies, assist in maintaining order accuracy, proper substitutions, and upholding safety and cleanliness standards to ensure