Online Grocery Pick-Up Specialist

Kroger Family of Companies; Logan (OH); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick‑Up Clerk (In-Store Grocery Shopper) to efficiently select and gather products for online orders, ensuring freshness and quality. You will process coupons and payments, then deliver and load orders to customers' cars at pickup, while maintaining a positive customer experience.

You will follow bagging standards, communicate substitutions, and uphold food safety procedures.

Qualifications

• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.
• Ability to work without supervision.
• Provide positive customer service and assist shoppers.

Responsibilities

• Select and gather products for on-line orders with freshness and quality in mind.
• Initiate and complete selection for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pick up.
• Scan and bag items following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow food safety procedures and company guidelines.

Skills

Read shelf tags

Basic math

Communication skills

Work without supervision

Customer service

Teamwork

Job description

Kroger Family of Companies is seeking an Online Grocery Pick‑Up Clerk (In-Store Grocery Shopper) to efficiently select and gather products for online orders, ensuring freshness and quality. You will process coupons and payments, then deliver and load orders to customers' cars at pickup, while maintaining a positive customer experience.

You will follow bagging standards, communicate substitutions, and uphold food safety procedures.