Online Grocery Pickup Specialist

Kroger Family of Companies; Roseville (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customer online orders with attention to freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pickup.

Join the E-Commerce team to communicate substitutions, maintain order accuracy, and ensure a positive customer experience that encourages repeat online shopping.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for customers' online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for online orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for easy shopping, freshness, and cleanliness.
• Follow local, state, and federal laws and food safety procedures.

Skills

Customer service

Attention to detail

Reading shelf tags

Communication skills

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customer online orders with attention to freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pickup.

Join the E-Commerce team to communicate substitutions, maintain order accuracy, and ensure a positive customer experience that encourages repeat online shopping.