Online Grocery Pickup Specialist

Kroger Family of Companies; Richmond (KY); On-site; USD 1,791,000 - 2,342,000; Full time

Job summary

Kroger Family of Companies in Richmond, KY is seeking an Online Grocery Pick-Up Clerk to assemble customers' on-line orders with attention to freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pick-up while maintaining high customer service standards.

Responsibilities include selecting and packing orders, scanning and bagging items, and communicating substitutions with customers.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills.
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble on-line orders, process coupons and payment, and deliver and load orders to customers' cars for pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up; meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow safety, laws, and company guidelines; maintain organization of staging areas and equipment.
• Receive orders from Order Selector and store items in optimal temperature zones; load orders into customers' cars.

Skills

Shelf tags

Independent worker

Basic math

Communication

Job description

Kroger Family of Companies in Richmond, KY is seeking an Online Grocery Pick-Up Clerk to assemble customers' on-line orders with attention to freshness and quality. You will process coupons, handle payments, and load orders into customers' cars at pick-up while maintaining high customer service standards.

Responsibilities include selecting and packing orders, scanning and bagging items, and communicating substitutions with customers.