Online Grocery Pick-Up Specialist - Fast, Fresh & Friendly

Kroger; Madisonville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk in Kentucky to assemble and prepare on-line orders for customer pickup. You will select items with care for freshness, process payments, and load orders into customers' cars while maintaining a positive shopping experience.

You will work closely with the e-commerce team to handle substitutions, communicate issues, and ensure accuracy. Attention to detail and excellent communication are essential in this fast-paced role in-store.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with focus on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver/load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws and safety procedures.
• Receive orders from Order Selector and store products in proper temperature zones.
• Ensure order accuracy and load into customers' cars.

Skills

Work independently

Read shelf tags

Basic math

Oral and written communication

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk in Kentucky to assemble and prepare on-line orders for customer pickup. You will select items with care for freshness, process payments, and load orders into customers' cars while maintaining a positive shopping experience.

You will work closely with the e-commerce team to handle substitutions, communicate issues, and ensure accuracy. Attention to detail and excellent communication are essential in this fast-paced role in-store.