Efficient Online Grocery Pick-Up Specialist

Kroger Family of Companies; Prospect (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Prospect, KY is seeking an Online Grocery Pick-Up Clerk to support our online shopping experience. You will select and gather products with attention to freshness and quality, process coupons and payment, and load orders into customers' cars at pickup.

The role emphasizes accuracy, strong customer service, and adherence to safety and bagging standards, ensuring a positive and efficient pickup experience.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Initiate and complete selection for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders, store in optimal temperature zones, and ensure order accuracy.
• Provide a positive customer service experience to encourage return to online shopping.
• Process orders through the POS system and handle substitutions when needed.

Skills

Work independently

Read shelf tags

Basic math skills

Excellent communication

Job description

Kroger Family of Companies in Prospect, KY is seeking an Online Grocery Pick-Up Clerk to support our online shopping experience. You will select and gather products with attention to freshness and quality, process coupons and payment, and load orders into customers' cars at pickup.

The role emphasizes accuracy, strong customer service, and adherence to safety and bagging standards, ensuring a positive and efficient pickup experience.