Grocery Online Pickup Specialist — Quick, Friendly Service

Hy-Vee; Marion (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in Marion, Iowa, is seeking an Aisles Online Pickup Clerk to fulfill online orders and assist customers at pickup. You will gather, store, and load orders, ensure proper temperatures, and assist customers with a friendly, efficient experience.

The role emphasizes strong customer service, attention to detail, and the ability to work independently in a fast-paced retail environment. Part-time hours and a supportive team culture are highlighted.

Qualifications

• Excellent customer service skills required.
• Ability to communicate clearly with customers and team.
• Strong organisation and time management.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store.
• Gather orders and place them in storage at the proper temperature, then retrieve them promptly prior to the customer's arrival.
• Ensure products maintain proper temperature throughout the entire fulfillment process.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Answer phones and emails promptly and provide friendly, helpful service to customers.

Skills

Customer service

Clear communication

Organizational skills

Multitasking

Independent work

Attention to detail

Education

High school diploma or equivalent

Job description

Hy-Vee in Marion, Iowa, is seeking an Aisles Online Pickup Clerk to fulfill online orders and assist customers at pickup. You will gather, store, and load orders, ensure proper temperatures, and assist customers with a friendly, efficient experience.

The role emphasizes strong customer service, attention to detail, and the ability to work independently in a fast-paced retail environment. Part-time hours and a supportive team culture are highlighted.