Online Grocery Pickup Specialist

Hyvee.io; Salem (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Hy-Vee in Salem is looking for an Aisles Online Pickup Clerk to join the Aisles Online team. You will ensure online orders are accurately gathered, stored at proper temperatures, and loaded into customers' vehicles for a quick, friendly pickup experience.

You'll greet customers, gather items, handle POS transactions, substitute products when needed, and maintain high attention to detail in a fast-paced retail setting. High school diploma preferred.

Qualifications

• Commitment to delivering outstanding customer experience.
• Clear, professional communication with customers and staff.
• Stay organized and multitask in a fast-paced environment.
• Identify problems and propose practical substitutions when needed.
• Work independently with minimal supervision.

Responsibilities

• Deliver outstanding customer service and greet customers warmly.
• Gather orders and store at proper temp, then retrieve before pickup.
• Maintain correct temperatures throughout fulfillment.
• Cart orders to holding area for pickup.
• Lift and load groceries into customer vehicles.
• Scan, bag, and handle items from all temperature zones.
• Process payments at POS.
• Provide substitutions when items are unavailable.
• Answer phones and emails promptly with friendly service.
• Follow dress code and department guidelines.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Hy-Vee in Salem is looking for an Aisles Online Pickup Clerk to join the Aisles Online team. You will ensure online orders are accurately gathered, stored at proper temperatures, and loaded into customers' vehicles for a quick, friendly pickup experience.

You'll greet customers, gather items, handle POS transactions, substitute products when needed, and maintain high attention to detail in a fast-paced retail setting. High school diploma preferred.