Online Grocery Pickup Specialist

The Kroger Co.; Lancaster (OH); In loco; USD 19.000 - 23.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble online orders, manage pickups, and ensure freshness and quality of items for customers in Lancaster, OH.

You will process coupons and payments and assist customers at car pickup, delivering a positive online shopping experience. In this role you will follow bagging standards, communicate substitutions, and maintain a clean staging area while complying with safety guidelines and company policies.

Competenze

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Mansioni

• Select and gather products for online orders with attention to freshness and quality.
• Assemble online orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for easy shopping, variety, freshness and cleanliness.
• Adhere to laws, safety procedures and company guidelines.
• Maintain organization and cleanliness of staging areas.
• Inspect equipment and report issues to supervision.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in a high paced and sometimes stressful environment.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors and older adults.

Conoscenze

Supervision-free work

Shelf tag reading

Basic math

Communication skills

Customer service

Descrizione del lavoro

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble online orders, manage pickups, and ensure freshness and quality of items for customers in Lancaster, OH.

You will process coupons and payments and assist customers at car pickup, delivering a positive online shopping experience. In this role you will follow bagging standards, communicate substitutions, and maintain a clean staging area while complying with safety guidelines and company policies.