Online Grocery Pickup Specialist

The Kroger Co.; Cedartown (GA); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble online orders in-store with emphasis on freshness and accuracy. You will select products, process coupons, handle payments, and load orders into customers' cars at pickup.

You must maintain high standards of customer service, follow food safety procedures, read shelf tags, and communicate substitutions clearly. Prioritize speed, accuracy, and a positive shopping experience that encourages customers to return for online

Competenze

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills for counting, addition, and subtraction.
• Excellent oral/written communication skills.

Mansioni

• Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.

Conoscenze

Read shelf tags

Basic math

Clear communication

Customer focus

Descrizione del lavoro

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble online orders in-store with emphasis on freshness and accuracy. You will select products, process coupons, handle payments, and load orders into customers' cars at pickup.

You must maintain high standards of customer service, follow food safety procedures, read shelf tags, and communicate substitutions clearly. Prioritize speed, accuracy, and a positive shopping experience that encourages customers to return for online