Online Grocery Pickup Clerk: Fast-Paced & Helpful

Hy-Vee; Peoria (IL); Hybrid; USD 21,000 - 26,000; Part time

Job summary

Hy-Vee is looking for an eCommerce Pick Up Clerk in Peoria, IL to ensure online orders are accurately transported and loaded for customers. The role requires assisting customers, organizing and loading online orders, and meeting daily pickup deadlines in a fast-paced retail environment.

Responsibilities include greeting customers, escorting to products, processing orders at POS, and maintaining temperature-controlled storage.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service skills and friendly demeanor.
• Ability to lift up to 50 pounds and perform physical tasks.
• Excellent time management and ability to work in a fast-paced environment.

Responsibilities

• Provide prompt, friendly customer service and treat customers as the most important people.
• Escort customers to products and help locate items; secure out-of-reach items.
• Load/unload groceries, manage storage and temperature for online orders.
• Process orders at POS; handle payments and order pickup.
• Answer phone and emails; respond to customer inquiries promptly.
• Prepare orders for pickup and place in holding area for customers.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee is looking for an eCommerce Pick Up Clerk in Peoria, IL to ensure online orders are accurately transported and loaded for customers. The role requires assisting customers, organizing and loading online orders, and meeting daily pickup deadlines in a fast-paced retail environment.

Responsibilities include greeting customers, escorting to products, processing orders at POS, and maintaining temperature-controlled storage.