Online Grocery Pick-Up Specialist – Fresh & Friendly

The Kroger Co.; Kennewick (WA); On-site; USD 21,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Kennewick, WA to select and gather products for customers' online orders with a focus on freshness and quality.

You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup while delivering a positive shopping experience. You will follow bagging standards, communicate substitutions when needed, ensure order accuracy, and strive to meet customer expectations for convenience, variety, and safe

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Ensure order accuracy and load order into customers' cars.
• Provide a positive customer service experience that encourages return to on-line shopping.

Skills

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Kennewick, WA to select and gather products for customers' online orders with a focus on freshness and quality.

You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup while delivering a positive shopping experience. You will follow bagging standards, communicate substitutions when needed, ensure order accuracy, and strive to meet customer expectations for convenience, variety, and safe