Online Grocery Pick-Up Specialist | Fast, Friendly Service

Kroger Co.; Kenosha (WI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee Assistance Program (EAP)

Associate discounts

Tuition reimbursement

Growth opportunities

Job summary

Kroger is hiring for an Online Grocery Pick-Up Clerk in Kenosha, WI. This role involves selecting and gathering products for on-line orders with emphasis on freshness and quality, and delivering orders to customers’ cars when they arrive for pick up.

You will process coupons and payments, provide a positive customer service experience, and uphold Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).

Responsibilities

• Select and gather products for online orders with focus on freshness and quality.
• Initiate and complete selection for customers' online orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow food safety procedures and company guidelines.
• Receive orders from Order Selector and store in optimal temperature zones.
• Maintain organization of staging areas and report discrepancies.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Job description

Kroger is hiring for an Online Grocery Pick-Up Clerk in Kenosha, WI. This role involves selecting and gathering products for on-line orders with emphasis on freshness and quality, and delivering orders to customers’ cars when they arrive for pick up.

You will process coupons and payments, provide a positive customer service experience, and uphold Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.