Online Grocery Pick-Up Specialist | Flexible Scheduling

The Kroger Co.; Lawrenceville (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Career growth

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for online orders with emphasis on freshness and quality.

You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, delivering a positive customer service experience that aligns with Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include selecting orders efficiently, communicating substitutions if needed,

Qualifications

• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.
• Ability to work without supervision.

Responsibilities

• Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars at pick-up.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers' orders at pick-up time.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customer orders from Order Selector and store products in optimal temperature zones.
• Help maintain organization and cleanliness of staging areas and equipment.
• Provide a positive customer service experience that encourages repeat online shopping.

Skills

Read shelf tags

Basic math

Excellent communication

Independent worker

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for online orders with emphasis on freshness and quality.

You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, delivering a positive customer service experience that aligns with Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include selecting orders efficiently, communicating substitutions if needed,