Online Grocery Pick-Up Specialist - Flexible Hours

Kroger; Lafayette (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Training programs

Job summary

Kroger is hiring an In-Store Online Grocery Pick-Up Clerk in Lafayette, IN. You will select and gather products for online orders, process payments, and load orders into customer cars at pickup, delivering a fast, friendly, accurate shopping experience.

You’ll follow safety standards, manage substitutions when needed, and work in a high-paced environment while upholding Kroger’s values of respect, integrity, and customer care.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Assemble online orders, process coupons and payment, and deliver and load orders to cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate any substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Ensure quality and freshness of all items chosen.
• Provide positive customer service to encourage online shopping return.
• Process orders through the POS system.
• Follow substitution policies for out-of-stock items.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies to the e-Commerce supervisor.
• Assist in training new e-Commerce team members.

Skills

Work without supervision

Read shelf tags

Basic math

Oral/written communication

Personal shopper experience

Job description

Kroger is hiring an In-Store Online Grocery Pick-Up Clerk in Lafayette, IN. You will select and gather products for online orders, process payments, and load orders into customer cars at pickup, delivering a fast, friendly, accurate shopping experience.

You’ll follow safety standards, manage substitutions when needed, and work in a high-paced environment while upholding Kroger’s values of respect, integrity, and customer care.