Online Grocery Pick-Up Specialist - Fast-Paced

Kroger Co.; Fort Collins (CO); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently assemble customers' online orders with emphasis on freshness and quality in a fast-paced store setting. You will handle selection, scanning, bagging, and timely communication with customers during pickup.

You will process coupons and payments, load orders into customers' cars, and follow all safety and bagging guidelines while providing a positive shopping experience that encourages return visits.

Qualifications

• Ability to work without supervision
• Read shelf tags
• Basic math skills (counting, addition, subtraction)
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality
• Initiate and complete selection process for on-line orders
• Assemble orders, process coupons and payment, and load orders to customers' cars for pickup
• Scan and bag orders following bagging standards
• Communicate substitutions or exceptions to customers at pickup
• Meet/exceed customer expectations for ease of shopping and cleanliness
• Adhere to food safety procedures and company guidelines
• Follow directions and maintain organization in staging areas
• Provide positive customer service to encourage future on-line shopping

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently assemble customers' online orders with emphasis on freshness and quality in a fast-paced store setting. You will handle selection, scanning, bagging, and timely communication with customers during pickup.

You will process coupons and payments, load orders into customers' cars, and follow all safety and bagging guidelines while providing a positive shopping experience that encourages return visits.