Online Grocery Pick-Up Specialist - Fast, Fresh & Friendly

Kroger Co.; Salem (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger Co. in Salem, OR is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders with attention to freshness and quality.

You will process coupons and payments and load orders into customers' cars at pickup, while delivering a positive customer service experience. Responsibilities include substitutions communication, following safety procedures, and meeting customer expectations for a convenient, clean shopping experience.

Qualifications

• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with freshness and quality.
• Assemble orders, process coupons and payment, and load orders to cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow food safety procedures and company guidelines.
• Receive orders from Order Selector and store items in optimal temperature zones.
• Load orders into customers' cars.
• Process orders through POS.
• Follow substitution policies when items are out-of-stock.
• Maintain organization of staging areas and equipment.
• Report pricing, scanning, and item location discrepancies.
• Inspect equipment and notify management of repairs.
• Perform opening and closing procedures.
• Assist in training new team members.
• Meet/exceed productivity standards.
• Work cooperatively in high paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity.
• Follow directions and seek assistance when needed.
• Provide support

Skills

Self-motivation

Shelf tag reading

Basic math

Clear communication

Teamwork under pressure

Job description

Kroger Co. in Salem, OR is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders with attention to freshness and quality.

You will process coupons and payments and load orders into customers' cars at pickup, while delivering a positive customer service experience. Responsibilities include substitutions communication, following safety procedures, and meeting customer expectations for a convenient, clean shopping experience.