Online Grocery Pick-Up Specialist

The Kroger Co.; Suffolk (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper to efficiently select and assemble online orders while ensuring freshness and quality.

You will process coupons and payments, and load orders into customers' cars at pickup, delivering a positive shopping experience. This role emphasizes strong customer service and adherence to company values, including respect, honesty, integrity, diversity, inclusion and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with freshness and quality in mind.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons/payments, and deliver/load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Attention to detail

Work without supervision

Shelf tag reading

Excellent communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk / In-Store Grocery Shopper to efficiently select and assemble online orders while ensuring freshness and quality.

You will process coupons and payments, and load orders into customers' cars at pickup, delivering a positive shopping experience. This role emphasizes strong customer service and adherence to company values, including respect, honesty, integrity, diversity, inclusion and safety.