Online Grocery Pick-Up Specialist

The Kroger Co.; Franklin (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to assemble online orders with an emphasis on freshness and quality. You will pick items, process coupons and payments, and load orders into customers' cars at pickup.

You will provide excellent customer service, follow all safety and bagging standards, and communicate substitutions when needed while maintaining store standards and efficiency.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Assemble on-line orders, process coupons and payment, and load orders to customers' cars at pickup.
• Provide a positive customer service experience to encourage online shopping repeat business.
• Adhere to bagging standards and follow safety procedures and policies.
• Communicate substitutions or exceptions to customers when needed.

Skills

Customer service

Reading shelf tags

Math skills

Oral/written communication

Work well under pressure

Job description

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to assemble online orders with an emphasis on freshness and quality. You will pick items, process coupons and payments, and load orders into customers' cars at pickup.

You will provide excellent customer service, follow all safety and bagging standards, and communicate substitutions when needed while maintaining store standards and efficiency.