Online Grocery Pick-Up Specialist

Kroger; Peru (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Indiana is hiring an Online Grocery Pick-Up Clerk to select and gather products for customer online orders with attention to freshness and quality. You will assemble orders, process coupons and payment at the POS, load orders into customers' cars at pickup, and provide friendly service to encourage repeat online shopping.

This role supports the E-Commerce team, follows bagging standards, communicates substitutions, and adheres to safety and company policies.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for on-line orders with emphasis on freshness.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pickup.
• Provide a positive customer service experience to encourage repeat online shopping.
• Communicate substitutions or exceptions to customers at pickup.
• Follow bagging standards and POS procedures.
• Meet productivity standards in a fast-paced environment.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger in Indiana is hiring an Online Grocery Pick-Up Clerk to select and gather products for customer online orders with attention to freshness and quality. You will assemble orders, process coupons and payment at the POS, load orders into customers' cars at pickup, and provide friendly service to encourage repeat online shopping.

This role supports the E-Commerce team, follows bagging standards, communicates substitutions, and adheres to safety and company policies.