Online Grocery Pick-Up Specialist

Kroger; Madison (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Madison, IN is seeking an Online Grocery Pick-Up Clerk to select and gather products for online orders, ensuring freshness and quality while processing coupons and payment. The role involves loading orders into customers' cars at pickup and delivering strong customer service.

You will collaborate with the store's e-Commerce team to communicate substitutions, adhere to policies, and maintain clean staging areas. This position emphasizes honesty and safety in daily operations.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for customers' online orders.
• Online Grocery Pick-Up team assembles orders, processes coupons and payment, and delivers and loads orders to cars for pickup.
• Reads directions, bags items following standards, and communicates substitutions or issues to customers.
• Maintains organization and cleanliness of staging areas and reports discrepancies to supervision.

Skills

Supervision not required

Shelf tags reading

Basic math

Excellent communication

Job description

Kroger in Madison, IN is seeking an Online Grocery Pick-Up Clerk to select and gather products for online orders, ensuring freshness and quality while processing coupons and payment. The role involves loading orders into customers' cars at pickup and delivering strong customer service.

You will collaborate with the store's e-Commerce team to communicate substitutions, adhere to policies, and maintain clean staging areas. This position emphasizes honesty and safety in daily operations.