Online Grocery Pick-Up Specialist

The Kroger Co.; Los Angeles (CA); Presencial; USD 19.000 - 26.000; Jornada completa

Descripción de la vacante

The Kroger Co. in Los Angeles is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather customer orders with attention to freshness and quality. You will process coupons and payments, and load orders into customers' cars upon arrival for pickup.

Provide a positive customer service experience that encourages repeat online shopping, adhere to safety standards, and coordinate with the e-commerce team on substitutions and order accuracy.

Formación

• Ability to work without supervision.
• Read shelf tags and identify products.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsabilidades

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup to ensure satisfaction.

Conocimientos

Excellent communication

Basic math

Independent work

Descripción del empleo

The Kroger Co. in Los Angeles is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather customer orders with attention to freshness and quality. You will process coupons and payments, and load orders into customers' cars upon arrival for pickup.

Provide a positive customer service experience that encourages repeat online shopping, adhere to safety standards, and coordinate with the e-commerce team on substitutions and order accuracy.