Online Grocery Pick-Up Specialist

Kroger Co.; Lawrenceburg (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Co. in Kentucky is seeking an On-line Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality.

You will also process coupons and payments, and load orders into customers' cars when they arrive for pickup. You will communicate substitutions when needed, maintain organized staging areas, and provide a positive customer service experience that encourages repeat online shopping while adhering to food safety and company

Qualifications

• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Select and gather products for customers' online orders with freshness and quality in mind.
• Initiate and complete the selection process for online orders.
• Assemble online orders, process coupons and payment, and load orders into customers' cars for pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet or exceed customer expectations for easy, diverse, fresh, and clean shopping.
• Adhere to laws, food safety procedures, and company guidelines.
• Receive orders, store items in correct temperature zones, and ensure order accuracy.
• Provide positive customer service to encourage return online shopping.
• Process orders through the POS system and follow substitution policies for out-of-stock items.
• Maintain organized, clean staging areas and report discrepancies or issues.
• Perform required opening/closing procedures and assist in training new team members.

Skills

Read shelf tags

Basic math

Excellent communication

Ability to work without supervision

Job description

Kroger Co. in Kentucky is seeking an On-line Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality.

You will also process coupons and payments, and load orders into customers' cars when they arrive for pickup. You will communicate substitutions when needed, maintain organized staging areas, and provide a positive customer service experience that encourages repeat online shopping while adhering to food safety and company