Online Grocery Pick-Up Specialist

Smith's Food & Drug Centers; Kingman (AZ); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Smith's Food & Drug Centers is seeking an Online Grocery Pick-Up Clerk tasked with selecting and gathering products for customers' online orders. You will process coupons, payments, and load orders into customers' cars at pickup, while maintaining freshness and quality and providing a positive customer service experience.

The role involves scanning, bagging, and communicating substitutions, following all bagging standards and food-safety policies, and assisting with training and store tasks as

Formación

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsabilidades

• Online Grocery Pick-Up Clerk selecting and gathering products for customers' online orders with attention to freshness and quality.
• Initiates and completes selection process for online orders.
• Assembles online orders, processes coupons and payment, and delivers and loads orders to customers' cars at pickup.
• Scans and bags orders while following bagging standards and communicates substitutions or exceptions as needed.
• Meets/exceeds customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adheres to food safety guidelines and company policies.
• Receives orders from Order Selector and stores products in appropriate temperature zones.
• Ensures order accuracy and loads orders into customers' cars.
• Provides positive customer service to encourage online shopping.
• Performs opening and closing procedures and assists in training new e-Commerce team members.

Conocimientos

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Descripción del empleo

Smith's Food & Drug Centers is seeking an Online Grocery Pick-Up Clerk tasked with selecting and gathering products for customers' online orders. You will process coupons, payments, and load orders into customers' cars at pickup, while maintaining freshness and quality and providing a positive customer service experience.

The role involves scanning, bagging, and communicating substitutions, following all bagging standards and food-safety policies, and assisting with training and store tasks as