Online Grocery Pick-Up Specialist

Smith's Food and Drug; South Jordan (UT); On-site; USD 30,000 - 36,000; Full time

Job summary

Smith's Food and Drug in Utah is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with attention to freshness and quality, process coupons and payments, and load orders into customers' cars when they arrive for pick-up. You will read shelf tags, select items efficiently, and ensure accuracy while following bagging standards.

Deliver a positive customer service experience, communicate substitutions when needed, and collaborate with the e-commerce team to meet or exceed

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' online orders with freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders to cars at pick-up.
• Scan and bag orders following bagging standards.
• Notify customers of substitutions or exceptions at pick-up.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Independent work

Shelf tag reading

Basic math

Customer service

Job description

Smith's Food and Drug in Utah is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with attention to freshness and quality, process coupons and payments, and load orders into customers' cars when they arrive for pick-up. You will read shelf tags, select items efficiently, and ensure accuracy while following bagging standards.

Deliver a positive customer service experience, communicate substitutions when needed, and collaborate with the e-commerce team to meet or exceed