Online Grocery Pick-Up Specialist

Smith's Food & Drug Centers; Springville (UT); Presencial; USD 19.000 - 22.000; Jornada completa

Descripción de la vacante

Smith's Food & Drug Centers is seeking an Online Grocery Pick-Up Clerk in Utah to assemble on-line orders, process coupons and payments, and load orders into customers' cars at pick-up. The role emphasizes freshness, quality, and a positive customer service experience.

The position entails scanning, bagging, substitutions communication, and ensuring compliance with food safety practices. Strong communication and teamwork are required for efficient operations.

Formación

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Responsabilidades

• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

Conocimientos

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Cooperative teamwork under pressure

Conflict management

Honesty and integrity

Follow directions and seek assistance

Descripción del empleo

Smith's Food & Drug Centers is seeking an Online Grocery Pick-Up Clerk in Utah to assemble on-line orders, process coupons and payments, and load orders into customers' cars at pick-up. The role emphasizes freshness, quality, and a positive customer service experience.

The position entails scanning, bagging, substitutions communication, and ensuring compliance with food safety practices. Strong communication and teamwork are required for efficient operations.