Online Grocery Pick-Up Specialist

Kroger Co.; Griffin (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and prepare online orders for customers, ensuring freshness and quality. The role involves scanning, bagging, and processing orders, while maintaining high accuracy and a positive shopping experience at pickup.

Team members also communicate substitutions or issues to customers, follow safety guidelines, and support training for new e-Commerce staff as needed, contributing to efficient store operations.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for online orders with freshness and quality.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for easy shopping, variety, and cleanliness.
• Process orders through the POS system.
• Assist in training new e-Commerce team members.
• Perform required opening and closing procedures.

Skills

Work independently

Shelf tag literacy

Basic math

Communication skills

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and prepare online orders for customers, ensuring freshness and quality. The role involves scanning, bagging, and processing orders, while maintaining high accuracy and a positive shopping experience at pickup.

Team members also communicate substitutions or issues to customers, follow safety guidelines, and support training for new e-Commerce staff as needed, contributing to efficient store operations.