Online Grocery Pick-Up Specialist

The Kroger Co.; Muncie (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customer online orders in-store. You will pick items, ensure freshness, and process payments and coupons.

You will load orders into customer cars and provide a positive pickup experience aligned with Kroger's service standards. Responsibilities include scanning, bagging, substitutions handling, and maintaining cleanliness and organization of staging areas.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and deliver/load orders to customers' cars at pickup.
• Scan and bag orders on the go following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.

Skills

Read shelf tags

Basic math

Excellent communication

Customer service

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customer online orders in-store. You will pick items, ensure freshness, and process payments and coupons.

You will load orders into customer cars and provide a positive pickup experience aligned with Kroger's service standards. Responsibilities include scanning, bagging, substitutions handling, and maintaining cleanliness and organization of staging areas.