Online Grocery Pick-Up Specialist

Smith's Food & Drug Centers; Casper (WY); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers is seeking an In-Store Grocery Pick-Up Clerk to assemble online orders and prepare them for curbside pickup. You will select and gather products, process coupons and payments, and deliver and load orders to customers' cars while maintaining freshness and quality.

You will provide a positive customer service experience, communicate substitutions as needed, and follow store policies and safety guidelines in a fast-paced environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Online Grocery Pick-Up team assembles orders, processes coupons and payment, and loads orders to customers' cars for pickup.
• In-Store Grocery Shopper scans and bags orders while following bagging standards.
• E-Commerce team communicates substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws, safety procedures, and company guidelines.
• Receive customer orders from Order Selector and store products in optimal temperature zones.
• Read and follow directions in the note section and ensure order accuracy.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Smith's Food & Drug Centers is seeking an In-Store Grocery Pick-Up Clerk to assemble online orders and prepare them for curbside pickup. You will select and gather products, process coupons and payments, and deliver and load orders to customers' cars while maintaining freshness and quality.

You will provide a positive customer service experience, communicate substitutions as needed, and follow store policies and safety guidelines in a fast-paced environment.