Online Grocery Pick-Up Specialist — Fast, Fresh & Friendly

Smith's Food & Drug Centers; West Jordan (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Smith's Food & Drug Centers is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, all while delivering a positive customer service experience.

The role emphasizes accuracy, adherence to substitutions policies, and maintaining clean, organized staging areas and equipment in a fast-paced store environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and assemble online grocery orders for pickup with attention to freshness and quality.
• Process coupons and payment, and load orders into customers' cars at pickup.
• Provide a positive customer service experience that encourages repeat online shopping.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow policies and procedures for substitutions when items are out of stock.
• Maintain organization and cleanliness of staging areas and equipment.
• Communicate substitutions or exceptions to customers at pickup time.
• Operate the POS system to process orders and payments.

Skills

Work independently

Read shelf tags

Basic math

Excellent communication

Job description

Smith's Food & Drug Centers is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders with a focus on freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, all while delivering a positive customer service experience.

The role emphasizes accuracy, adherence to substitutions policies, and maintaining clean, organized staging areas and equipment in a fast-paced store environment.