Online Grocery Pick-Up Specialist

Kroger; Brighton (MI); On-site; USD 19,000 - 23,000; Full time

Job summary

Kroger in Michigan is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, with emphasis on freshness, quality, and speed.

You will assemble orders, process coupons and payments, deliver and load orders to customers' cars, scan and bag items, handle substitutions, and communicate with customers to ensure a positive pickup experience while upholding safety and store policies.

Qualifications

• Work without supervision
• Read shelf tags
• Basic math skills
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble online orders and process coupons and payment.
• Deliver and load orders to customers' cars for pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed expectations for freshness, variety, cleanliness.
• Follow safety procedures and store policies.
• Receive and store customer orders according to guidelines.
• Maintain organization of staging areas and equipment.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Handle high-paced or stressful environments with teamwork.

Skills

Self-motivation

Read shelf tags

Basic math

Communication skills

Job description

Kroger in Michigan is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, with emphasis on freshness, quality, and speed.

You will assemble orders, process coupons and payments, deliver and load orders to customers' cars, scan and bag items, handle substitutions, and communicate with customers to ensure a positive pickup experience while upholding safety and store policies.