Online Grocery Pick-Up Pro

Kroger Co.; Piqua (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. in Ohio is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will handle order processing, coupons, and payment at the POS, then load orders into customers' cars upon pickup.

The role emphasizes accurate picking, communication of substitutions, adherence to food safety standards, and delivering a positive customer experience to encourage returning online shoppers.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for online orders with freshness and quality.
• Initiate and complete the ordering process for customers' online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to food safety laws and company guidelines.
• Maintain staging areas and report discrepancies.

Skills

Customer service

Attention to detail

Multitasking

Read shelf tags

Tools

POS system

Job description

Kroger Co. in Ohio is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality. You will handle order processing, coupons, and payment at the POS, then load orders into customers' cars upon pickup.

The role emphasizes accurate picking, communication of substitutions, adherence to food safety standards, and delivering a positive customer experience to encourage returning online shoppers.