Online Grocery Pick-Up Clerk

Kroger in; St. Clairsville (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, where you'll select and gather products for online orders, ensuring quality and customer satisfaction. Enjoy flexible scheduling, extensive healthcare coverage, and opportunities for growth within a supportive team environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Emotional and Financial Support

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Caring and purpose-driven individuals eager to learn.
• Ability to manage conflicts professionally.

Responsibilities

• Select and gather products for customers' online orders.
• Assemble orders and load them into customers' cars.
• Communicate substitutions or order exceptions to customers.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we take pride in uniting diverse teams passionate about food and people, all with the purpose of 'Feeding the Human Spirit.' We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Extensive healthcare coverage—medical, dental, vision, and prescriptions—via company or union plans.
• Flexible scheduling with paid time off, holiday, and sick pay, based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection processes for customers' online orders.
• Assemble orders, process coupons/payments, and load orders into customers' cars.
• Follow all bagging standards while scanning and bagging orders.
• Communicate substitutions or order exceptions to customers at pick-up.
• Ensure customer expectations for ease, variety, freshness, and cleanliness are met or exceeded.
• Adhere to all food safety laws, company guidelines, and local regulations.
• Store products in appropriate temperature zones, following instructions carefully.
• Ensure quality and freshness of all items.
• Communicate professionally with customers via portable phone.
• Verify order accuracy and load orders into customers' vehicles.
• Process orders through the POS system and handle out-of-stock substitutions appropriately.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Perform opening and closing procedures as required.
• Assist in training new team members and meet productivity standards.
• Work cooperatively in a high-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Support and assist minors, individuals with special needs, and older adults.
• Perform all essential job functions with or without reasonable accommodations.