Online Grocery Pick-Up Clerk

Kroger in; Lake Orion (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to ensure the accurate selection and assembly of online orders while delivering excellent customer service. The role emphasizes safety and organization in a high-paced environment, offering flexibility and growth opportunities within a supportive company culture.

Benefits

Comprehensive healthcare benefits

Flexible scheduling

Tuition reimbursement

Associate discounts

Opportunities for growth and training

Qualifications

• Able to manage conflict professionally and demonstrate teamwork.
• Eager to learn and support a positive work environment.

Responsibilities

• Fulfilling online orders accurately and efficiently.
• Communicating effectively with customers and team members.
• Following safety and food handling standards.

Skills

Teamwork

Adaptability

Integrity

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, our company has grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value people. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being—physical, emotional, financial, and more. Access to healthcare, including medical, dental, vision, and prescriptions.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases—food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details on benefits and eligibility, please visit our Benefits Page.

In this role, you will initiate and complete the selection process for online orders, assemble orders, process payments, and deliver orders to customers' cars. You will scan and bag orders, communicate substitutions or issues, and ensure order accuracy and quality. Maintaining cleanliness and organization, following safety procedures, and adhering to policies are essential. You will also assist in training new team members and support a positive, high-paced work environment.

Key responsibilities include:

1. Fulfilling online orders accurately and efficiently.
2. Communicating effectively with customers and team members.
3. Following safety and food handling standards.
4. Maintaining cleanliness of work areas and equipment.
5. Assisting with training and meeting productivity standards.

Candidate qualities include teamwork, adaptability, integrity, and the ability to manage conflict professionally. The role requires performing essential functions with or without reasonable accommodations.