Online Grocery Pick-Up Clerk

Ralphs; Goleta (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to enhancing the shopping experience for customers. This role focuses on selecting and gathering products for online orders while ensuring quality and freshness. You'll engage with customers, handle order processing, and maintain a clean workspace. With a commitment to respect, integrity, and diversity, this position offers growth opportunities and the chance to be part of a passionate team. If you're eager to learn and thrive in a supportive environment, this is the perfect opportunity for you.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Growth opportunities

Qualifications

• Ability to work independently and read shelf tags.
• Basic math and excellent communication skills are essential.

Responsibilities

• Select and gather products for online orders, ensuring freshness.
• Assemble and load customer orders while maintaining accuracy.
• Provide positive customer interactions to encourage repeat business.

Skills

Independence

Communication Skills

Basic Math Skills

Job description

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders to cars for store pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in California, Ralph's merged with The Kroger Company in 1998, now serving over 180 stores statewide.

As part of Kroger, we unite diverse teams passionate about food and people with a shared purpose: To Feed the Human Spirit. We innovate to create memorable experiences for customers, communities, and colleagues, with food at the center.

We value people, offering resources to help you succeed at work and in life. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered per the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

For accommodations during the application process, call 844-849-7136 or contact store management.

Benefits:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities via training and diverse career paths.

For more info, visit our Benefits Page.

Minimum Qualifications:

• Ability to work independently
• Ability to read shelf tags
• Basic math skills
• Excellent communication skills

Preferred Experience:

• Experience as a personal shopper, warehouse worker, or cashier

Key Responsibilities:

• Select and gather products efficiently for online orders, ensuring freshness and quality.
• Initiate and complete the order selection process.
• Assemble, process, and load customer orders, communicating any substitutions or issues.
• Maintain cleanliness and organization of staging areas.
• Ensure order accuracy and quality.
• Provide positive customer interactions to encourage repeat business.
• Follow all safety, food safety, and legal guidelines.
• Operate POS system and handle out-of-stock substitutions appropriately.
• Assist in training new team members and meet productivity standards.
• Manage conflicts professionally and act with integrity.
• Support customers with special needs and adhere to accommodation requirements.