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A leading grocery chain seeks an Online Grocery Pick-Up Clerk to efficiently select and prepare products for customer orders. This role emphasizes customer service and requires the ability to work in a fast-paced environment while adhering to safety protocols. Comprehensive health benefits and opportunities for career growth are offered to support staff development.
Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver orders to customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.
Our history began over a century ago with a small Cincinnati grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We take pride in bringing diverse teams together around a shared passion for food and community, with a mission: To Feed the Human Spirit.
We believe people matter. We aim to provide the ingredients for your success at work and in life, supporting your growth and potential. Whether you're looking for part-time work or a new career, we invite you to join our Kroger family.
For more details on benefits, visit our Benefits Page.
The role involves selecting and preparing online orders, communicating substitutions, ensuring order accuracy, and providing excellent customer service. Responsibilities include following safety procedures, maintaining organization, and adhering to policies on out-of-stock items and temperature controls. The position requires the ability to work in a high-paced environment, manage conflicts professionally, and act with integrity. Support for individuals with special needs and minors is also part of the role. Must be able to perform essential functions with or without reasonable accommodations.