Online Grocery Personal Shopper — Fast-Paced & Growth‑Oriented

Brookshire Grocery Company; Whitehouse (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Coverage

Paid Time Off

401(k) Plan

Employee Discounts

Scholarships

Outdoor Recreation Area Access

Job summary

Brookshire Grocery Company (BGC) in Tyler, Texas, is hiring for online order fulfillment. Prepare online customer orders by selecting products with speed and accuracy, and provide excellent service to ensure a smooth pickup experience.

You will identify substitutions, verify totals, maintain product knowledge and food safety standards, and assist customers with substitutions and questions in a fast-paced retail setting.

Qualifications

• Basic knowledge of cash register.
• Basic mathematical and counting skills.
• Basic knowledge of food quality standards.
• Basic knowledge of temperature and refrigeration standards for selected products.
• Ability to determine ideal ripeness in produce.
• Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to learn new technology systems, methods and processes.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Responsibilities

• Prepares online orders by selecting product from shelves and organizing for order pick-up in a timely manner.
• Identifies item out-of-stocks, recommends substitutions of similar value, and promotes advertised specials.
• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
• Remains current on product knowledge and food safety standards to ensure quality and freshness of orders.
• Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.
• Organizes, bags, and loads orders into customer vehicle.
• Maintains friendly and customer-service-oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages.
• Uses suggestive selling initiatives to promote product sales.

Skills

Cash handling

Numeracy

Communication

Multi-tasking

Attention to detail

Job description

Brookshire Grocery Company (BGC) in Tyler, Texas, is hiring for online order fulfillment. Prepare online customer orders by selecting products with speed and accuracy, and provide excellent service to ensure a smooth pickup experience.

You will identify substitutions, verify totals, maintain product knowledge and food safety standards, and assist customers with substitutions and questions in a fast-paced retail setting.