Online Grocery Personal Shopper

Brookshire Grocery Co.; Bridgeport (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

Paid time off

401(k) plan

Employee discounts

Scholarships

Outdoor recreation area access

Job summary

Brookshire Grocery Company in Tyler, Texas, is hiring an online order picker to prepare customer orders with speed and accuracy. You will select products from shelves, assemble orders for pickup, and maintain excellent customer service while staying current on product knowledge and safety standards.

The role requires basic cash handling, math skills, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Six or more months of related experience or an equivalent combination of education and experience required.
• Minimum of 16 years of age required; 21 years of age required in Louisiana.
• Partners must be 21 years of age or older to drive for Company business in accordance with policy.
• TABC/LACT/AATC certification required where applicable.

Responsibilities

• Prepares online orders by accurately selecting products from shelves and organizing for pickup.
• Identifies item out-of-stocks and recommends substitutions of similar value.
• Ensures accurate checkout totals by weighing, keying, and scanning items.
• Keeps knowledge up-to-date on product knowledge and food safety standards.
• Places orders in storage at proper food temperature and retrieves before customer arrival.
• Organizes, bags, and loads orders into customer vehicles.
• Maintains friendly, customer-service attitude and handles questions or complaints with substitutions.
• Familiar with product codes and ad items; understands tender policies (checks, credit, coupons, EBT).
• Maintains safe, sanitary work and shopping environment; cleans workspace and spill areas.
• Uses suggestive selling to promote product sales.

Skills

Cash handling

Customer service

Math skills

Attention to detail

Communication

Multi-tasking

Education

Six months related experience or equivalent

TABC/LACT/AATC certification where applicable

Tools

Cash register

Job description

Brookshire Grocery Company in Tyler, Texas, is hiring an online order picker to prepare customer orders with speed and accuracy. You will select products from shelves, assemble orders for pickup, and maintain excellent customer service while staying current on product knowledge and safety standards.

The role requires basic cash handling, math skills, and the ability to multi-task in a fast-paced retail environment.