Online Personal Shopper: Fast, Accurate & Customer‑Focused

Brookshire Grocery Company; Kaufman (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Paid time off

401(k) plan

Employee discounts

Scholarships and educational support

205-acre outdoor recreation area

Job summary

Brookshire Grocery Company (BGC) in Tyler, Texas, operates 215+ stores across Texas, Louisiana, Arkansas and Oklahoma. This role handles online order preparation, selecting quality products quickly, and delivering friendly, accurate service to customers for pickup.

The position emphasizes updating product knowledge, ensuring food safety, maintaining accurate checkout totals, and assisting customers with substitutions and special requests in a fast-paced environment.

Qualifications

• Six or more months of related experience or an equivalent combination of education and experience required.
• Minimum of 16 years of age required; 21 years of age required in Louisiana.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• TABC/LACT/AATC certification required where applicable.

Responsibilities

• Prepare online customer orders by accurately selecting product from shelves for pickup.
• Identify item out-of-stocks and suggest substitutions of similar value.
• Ensure accurate checkout totals by weighing, keying, and scanning items.
• Maintain safe and sanitary working environment and keep workspace clean.
• Assist customers with online orders and substitutions, answering questions as needed.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Multi-tasking

Adaptability

Education

Six months+ experience

Certification: TABC/LACT/AATC (where applicable)

Tools

Cash register system

POS system

Job description

Brookshire Grocery Company (BGC) in Tyler, Texas, operates 215+ stores across Texas, Louisiana, Arkansas and Oklahoma. This role handles online order preparation, selecting quality products quickly, and delivering friendly, accurate service to customers for pickup.

The position emphasizes updating product knowledge, ensuring food safety, maintaining accurate checkout totals, and assisting customers with substitutions and special requests in a fast-paced environment.