Online Grocery Picker & Customer Service Pro

Brookshire Grocery Co.; Greenville (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Paid time off

401(k) plan with company contribution

Employee discounts

Job summary

Brookshire Grocery Company (BGC) in Tyler, Texas is recruiting for a role that supports online order fulfillment and delivers friendly, reliable service to customers. You’ll select quality products quickly, verify pricing and product details, and keep accuracy high to ensure orders meet expectations.

This position emphasizes teamwork in a fast-paced retail environment, adherence to safety standards, and flexibility to work evenings or weekends as needed.

Qualifications

• Six months or more of related experience or equivalent education.
• Must be at least 16 years old; 21 years old in Louisiana.
• Certification: TABC/LACT/AATC where applicable.

Responsibilities

• Prepare online orders by accurately selecting products and organizing for pickup in a timely manner.
• Identify out-of-stocks and suggest substitutions of similar value.
• Ensure accurate checkout totals by weighing, keying, and scanning items.
• Maintain knowledge of products and food safety standards to ensure quality and freshness.
• Bag and load orders into the customer vehicle.

Skills

Cash handling

Attention to detail

Customer service

Multi-tasking

Food safety basics

Communication

Education

Six months of related experience

Minimum age 16

Certification: TABC/LACT/AATC where applicable

Job description

Brookshire Grocery Company (BGC) in Tyler, Texas is recruiting for a role that supports online order fulfillment and delivers friendly, reliable service to customers. You’ll select quality products quickly, verify pricing and product details, and keep accuracy high to ensure orders meet expectations.

This position emphasizes teamwork in a fast-paced retail environment, adherence to safety standards, and flexibility to work evenings or weekends as needed.