Online Groceries Fulfillment Associate

Hy-Vee; Windom (MN); On-site; USD 20,000 - 25,000; Full time

Job summary

Hy-Vee in Minnesota seeks an Aisles Online Shopper to accurately select groceries for online orders, ensuring quality and timely fulfillment. You will greet customers, handle order pickups, and maintain correct temperatures across all items while working in a fast-paced store environment.

The role emphasizes independent work, attention to detail, and strong communication with store leadership. The starting wage reflects experience and store policies, with benefits referenced on the Hy-Vee site.

Qualifications

• High school diploma or equivalent preferred.
• Willingness to learn and provide excellent customer service.
• Ability to work independently in a fast-paced environment.
• Attention to detail and accuracy when selecting and packing orders.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store.
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products.
• Select, scan, and bag items from all temperature zones.
• Ensure products maintain proper temperature throughout the entire fulfillment process.
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment.
• Answer phones and emails promptly and provide friendly, helpful service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up

Skills

Customer focus

Quality selection

Clear communication

Multi-tasking

Problem solving

Autonomy

Education

High school diploma or equivalent

Job description

Hy-Vee in Minnesota seeks an Aisles Online Shopper to accurately select groceries for online orders, ensuring quality and timely fulfillment. You will greet customers, handle order pickups, and maintain correct temperatures across all items while working in a fast-paced store environment.

The role emphasizes independent work, attention to detail, and strong communication with store leadership. The starting wage reflects experience and store policies, with benefits referenced on the Hy-Vee site.