Online Grocery Fulfillment Associate - Daytime Shifts

Hy-Vee; Brooklyn Park (MN); On-site; USD 18,000 - 22,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Clerk in Minnesota to pick, bag, and organize online orders with care and accuracy. You'll ensure items are fresh, properly stored, and ready for seamless pickup, while delivering friendly, efficient service across multiple customer touchpoints.

The role emphasizes organized, dependable work in a fast-paced retail environment. You will handle scanning, payments, and substitutions, contributing to a positive customer experience every day.

Qualifications

• Commitment to delivering an outstanding customer experience.
• Clear and professional communication with customers and staff.
• Ability to stay organized and multitask in a fast-paced store environment.
• Identify problems and provide practical substitutions or solutions.
• Work independently with limited supervision while meeting daily workloads.
• Strong attention to detail in order picking and temperature control.

Responsibilities

• Deliver excellent customer service and greet customers in-store.
• Select, scan, and bag items from all temperature zones accurately.
• Process payments at POS and handle credit card transactions.
• Store orders at proper temperatures and retrieve them promptly for pickup.
• Maintain product temperature throughout fulfillment process.
• Prepare orders for customer pickup and place in holding area for pickup.
• Load groceries into customer vehicles as needed.
• Monitor incoming online orders to ensure timely fulfillment.
• Offer substitutions when items are unavailable per customer requests.
• Answer phone promptly with friendly, helpful assistance.
• Follow dress code, hygiene standards and company guidelines.
• Assist with additional tasks or special projects as needed.

Skills

Commitment to service

Clear communication

Organizational skills

Problem solving

Independent work

Attention to detail

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Clerk in Minnesota to pick, bag, and organize online orders with care and accuracy. You'll ensure items are fresh, properly stored, and ready for seamless pickup, while delivering friendly, efficient service across multiple customer touchpoints.

The role emphasizes organized, dependable work in a fast-paced retail environment. You will handle scanning, payments, and substitutions, contributing to a positive customer experience every day.