Online Fulfillment Specialist - BOPIS & Ship

Mills Fleet Farm e-Commerce Enterprises, LLC; Mankato (MN); On-site; USD 26,000 - 38,000; Full time

Job summary

Fleet Farm is seeking an Online Fulfillment Team Member to deliver a positive customer experience by efficiently locating merchandise for online orders both in the backroom and on the sales floor. You will complete BOPIS orders within four hours and ship PPS orders within two days, while packing with proper materials.

The role requires a flexible schedule, forklift certification, and the ability to lift up to 50 pounds in a fast-paced warehouse environment.

Qualifications

• High School Diploma or GED preferred.
• Able to work a flexible schedule, including days, nights, weekends, and holidays.
• Forklift certification and ability to operate material handling devices.

Responsibilities

• Complete Buy Online Pickup In Store (BOPIS) orders within a four-hour timeframe.
• Ship Pick Pack and Ship (PPS) orders within a two day timeframe.
• Properly prepare and pack customer orders for shipment using correct materials in a timely manner.
• Properly organize, stock, and fulfill layaway orders during the holidays.
• Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner.
• Promote Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Forklift certification

Material handling equipment

Job description

Fleet Farm is seeking an Online Fulfillment Team Member to deliver a positive customer experience by efficiently locating merchandise for online orders both in the backroom and on the sales floor. You will complete BOPIS orders within four hours and ship PPS orders within two days, while packing with proper materials.

The role requires a flexible schedule, forklift certification, and the ability to lift up to 50 pounds in a fast-paced warehouse environment.