Online Fulfillment Associate – Flexible Schedule

Mills Fleet Farm e-Commerce Enterprises, LLC; Mason City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fleet Farm is seeking an Online Fulfillment Team Member in Mason City, IA to enhance customer experience through timely online order fulfillment. You'll locate merchandise in backroom and sales floor, process BOPIS and PPS orders, and help with packing and shipping.

Requires high school diploma or GED, forklift certification, ability to lift 50 pounds, and flexibility to work various shifts. Equal opportunity employer committed to accommodations.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Ability to be certified to operate a forklift and other material handling devices.
• Able to lift and move 50 pounds on a regular basis and climb ladders.
• Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces.

Responsibilities

• Complete Buy Online Pickup In Store (BOPIS) orders within a four-hour timeframe to ensure customer satisfaction.
• Ship Pick Pack and Ship (PPS) orders within a two day timeframe, unless specifically marked for next day delivery service.
• Properly prepare and pack customer orders for shipment using correct materials in a timely manner.
• Properly organize, stock, and fulfill layaway orders during the holidays.
• Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Skills

Flexible schedule

Customer service

Attention to detail

Self-motivated

Education

High School Diploma or GED

Tools

Forklift certification

Job description

Fleet Farm is seeking an Online Fulfillment Team Member in Mason City, IA to enhance customer experience through timely online order fulfillment. You'll locate merchandise in backroom and sales floor, process BOPIS and PPS orders, and help with packing and shipping.

Requires high school diploma or GED, forklift certification, ability to lift 50 pounds, and flexibility to work various shifts. Equal opportunity employer committed to accommodations.