Online Car Sales Specialist - Customer-Focused Growth

AutoNation; Gilbert (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive benefits

401k matching

Health, dental, vision insurance

Maternity benefits

Associate purchase discounts

Job summary

AutoNation is seeking an e-Commerce Sales Associate to guide customers online, over the phone, and in person through the vehicle buying journey in a no-haggle environment. You will respond to leads quickly, provide clear information, and help customers complete purchases while ensuring an exceptional experience.

Role emphasizes strong communication, sales or customer service experience, and the ability to follow up with customers to drive satisfaction and loyalty.

Qualifications

• Strong communication and interpersonal skills required.
• Experience in sales or customer service preferred.
• Desire to help people and exceed expectations.
• Willingness to follow up with customers to ensure satisfaction.
• Experience and comfort with technology or digital tools.

Responsibilities

• Guide customers from inquiry to in-store purchase in a no-haggle environment.
• Respond to leads promptly and provide information to help close the sale.
• Close deals and transition customers to the Service department after purchase.
• Build loyalty through follow-ups and exceptional service.
• Support customers with financing, terms, and vehicle options when appropriate.

Skills

Communication skills

Customer service

Sales experience

Follow-up

Technology experience

Goal oriented

Education

High school diploma or equivalent

Job description

AutoNation is seeking an e-Commerce Sales Associate to guide customers online, over the phone, and in person through the vehicle buying journey in a no-haggle environment. You will respond to leads quickly, provide clear information, and help customers complete purchases while ensuring an exceptional experience.

Role emphasizes strong communication, sales or customer service experience, and the ability to follow up with customers to drive satisfaction and loyalty.