Online Benefits Services Representative

AIL; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

100% remote role

Bonuses paid monthly & quarterly

Licensing & training support

Equity opportunity (3%) for qualifying

Job summary

AO Globe Life is hiring for a 100% remote, independent-contractor role across the United States. The position emphasizes inbound client leads, mentorship, and a path to long-term growth from home.

Ideal for recent graduates in business, marketing, or communications, with hands-on training, licensing support, and performance-based compensation. No hourly or salaried requirements; licensing may be required by state.

Qualifications

• Recent graduates welcome; no prior insurance experience required.
• Excellent communication and customer service abilities.
• Ability to work independently in a remote setting.

Responsibilities

• Guide clients through enrollment clearly and professionally.
• Engage in ongoing mentorship, training, and team development.
• Build lasting client relationships and deliver client-centered service.
• Use Zoom to conduct virtual consultations with applicants.
• Ensure documentation is accurate and manage follow-ups.
• Explain supplemental benefit options to individuals and families.

Skills

Customer service

Communication

Interpersonal skills

Self-starter

Tools

Zoom

Digital tools

Job description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you'll have the foundation to grow a long-term career from home.

What You'll Do

• Walk clients through enrollment clearly and professionally
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Guide individuals and families through personalized supplemental benefit options
• Hold client consultations virtually using Zoom

What You Bring

• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Eligible to work in the United States
• Customer service or consultative experience preferred, not required
• A genuine interest in helping others and supporting a mission-driven company
• A self-starter mindset with strong organizational skills
• Capable of obtaining required licensing, if applicable to the position
• Strong communication and interpersonal skills

Why You'll Love It Here

• 100% remote role with flexible scheduling
• Income growth through renewals
• Defined growth path into leadershipA collaborative, people-first team environment
• Full training and licensing support
• Equity opportunity (3%) for qualifying team members
• No cold outreach — leads are inbound
• Bonuses paid monthly and quarterly
• Weekly performance-based pay

About Us

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.