Online Auto Sales & Lead Specialist

H2 MOTORCARS MYRTLE BEACH LLC; Little River (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Health & retirement benefits

Training & development

Inclusive culture

Fleet access

Job summary

Hanania Automotive Group in Little River, SC is seeking a dynamic BDC Associate to connect with customers and convert inquiries into appointments and sales.

You will handle guest inquiries, follow up with leads, and maintain relationships through timely quotes and excellent service, while staying current on vehicle features and inventory. This position offers growth and a collaborative team environment.

Qualifications

• High school diploma or GED is required.
• Charismatic, customer-focused and able to handle high call volume.
• Sales experience is a plus, but we also welcome sales rookies with a passion to succeed.
• Strong communication and follow-up skills.
• Proficient with digital tools and CRM systems.

Responsibilities

• Handle guest inquiries with a focus on complete satisfaction and ensure a high-quality experience for every customer.
• Connect with potential customers via phone and email to schedule and confirm appointments and follow up on no-shows.
• Maintain a follow-up system to encourage repeat and referral business, enhancing customer relationships.
• Seamlessly turn online leads into sales and provide timely quotes with the Internet Sales Manager and Management Team.
• Keep up with automotive trends, product features, and industry knowledge.
• Understand vehicle features, compare models, and stay updated on inventory.
• Qualify buyers, demonstrate vehicles, handle objections, negotiate prices, complete contracts, and finalize sales.
• Forecast and achieve monthly sales targets while staying informed about dealership inventory.
• Actively develop leads through phone, mail, and in-person interactions.
• Deliver vehicles, clearly explain features, warranties, and paperwork.
• Commit to exceptional customer service and be ready to take on additional tasks as needed.

Skills

Charismatic

Customer-focused

CRM systems

Communication skills

Sales mindset

Time management

Education

High School Diploma or GED

Tools

CRM systems

Job description

Hanania Automotive Group in Little River, SC is seeking a dynamic BDC Associate to connect with customers and convert inquiries into appointments and sales.

You will handle guest inquiries, follow up with leads, and maintain relationships through timely quotes and excellent service, while staying current on vehicle features and inventory. This position offers growth and a collaborative team environment.