Online Admissions Advisor: Guide Prospective Students

hcu; Lynchburg (VA); On-site; USD 40,000 - 56,000; Full time

Job summary

Houston Christian University is seeking an Admissions Consultant to guide prospective students through their first interaction with the University, answering questions, and providing information about programs and next steps for pursuing academic goals. The role requires a college degree and strong communication, organizational, and customer service skills.

Responsibilities include advising on admissions policies, tracking student progress, and proactive outreach to prospective students in a

Qualifications

• College degree from an accredited college/university.
• Three years of experience in an education related field preferred but not required.
• Aptitude for recruiting and proactive communication.
• Must have a good work ethic and the ability to work with minimal supervision.
• Excellent organizational, project, and time management skills.
• Ability to work effectively with others.
• Ability to assist a student while utilizing several resources simultaneously.
• Ability to use PC and Mac systems to perform daily tasks.
• Ability to work efficiently and accurately under tight deadlines.
• Ability to quickly learn and use specific business software and hardware.

Responsibilities

• Actively assist prospective students with pursuing their academic goals at Houston Christian University.
• Effectively communicate all admissions, academic, and administrative policies advising the student on necessary next steps.
• Assist students in setting short-term goals and follow-up with students.
• Provide accurate information to prospective students as they consider their education opportunities with HCU.
• Utilize university resources to track student progress and identify outcomes.
• Provide customer service and support to prospective, new, and matriculated students.
• Utilize proactive outreach strategies to build strong working relationships with student population.
• Respond to emails and/or phone calls within 24 business hours with the goal of same day.
• Special projects and temporary duties as assigned.
• Perform other duties as needed.

Skills

Recruiting aptitude

Proactive communication

Organizational skills

Teamwork

Customer service

Multitasking

Tech literacy

Education

Bachelor's degree

Job description

Houston Christian University is seeking an Admissions Consultant to guide prospective students through their first interaction with the University, answering questions, and providing information about programs and next steps for pursuing academic goals. The role requires a college degree and strong communication, organizational, and customer service skills.

Responsibilities include advising on admissions policies, tracking student progress, and proactive outreach to prospective students in a