Online Admissions Consultant

hcu; Lynchburg (VA); On-site; USD 40,000 - 56,000; Full time

Job summary

Houston Christian University is seeking an Admissions Consultant to guide prospective students through their first interaction with the University, answering questions, and providing information about programs and next steps for pursuing academic goals. The role requires a college degree and strong communication, organizational, and customer service skills.

Responsibilities include advising on admissions policies, tracking student progress, and proactive outreach to prospective students in a

Qualifications

• College degree from an accredited college/university.
• Three years of experience in an education related field preferred but not required.
• Aptitude for recruiting and proactive communication.
• Must have a good work ethic and the ability to work with minimal supervision.
• Excellent organizational, project, and time management skills.
• Ability to work effectively with others.
• Ability to assist a student while utilizing several resources simultaneously.
• Ability to use PC and Mac systems to perform daily tasks.
• Ability to work efficiently and accurately under tight deadlines.
• Ability to quickly learn and use specific business software and hardware.

Responsibilities

• Actively assist prospective students with pursuing their academic goals at Houston Christian University.
• Effectively communicate all admissions, academic, and administrative policies advising the student on necessary next steps.
• Assist students in setting short-term goals and follow-up with students.
• Provide accurate information to prospective students as they consider their education opportunities with HCU.
• Utilize university resources to track student progress and identify outcomes.
• Provide customer service and support to prospective, new, and matriculated students.
• Utilize proactive outreach strategies to build strong working relationships with student population.
• Respond to emails and/or phone calls within 24 business hours with the goal of same day.
• Special projects and temporary duties as assigned.
• Perform other duties as needed.

Skills

Recruiting aptitude

Proactive communication

Organizational skills

Teamwork

Customer service

Multitasking

Tech literacy

Education

Bachelor's degree

Job description

Reports to: Director, Online Admissions Consulting

Job Status: Non-Exempt

Position Summary: The Admissions Consultant serves the Pampell Online Division by assisting prospective students through their first interaction with the University through their application. This role proactively communicates with prospective students providing them with answers to their questions, information regarding academic programs, and assistance in their first steps of pursuing their academic goals at Houston Christian University.

Job Responsibilities:

• Actively assist prospective students with pursuing their academic goals at Houston Christian University.
• Effectively communicate all admissions, academic, and administrative policies advising the student on necessary next steps.
• Assist students in setting short-term goals and follow-up with students.
• Provide accurate information to prospective students as they consider their education opportunities with HCU.
• Utilize university resources to track student progress and identify outcomes.
• Provide customer service and support to prospective, new, and matriculated students.
• Utilize proactive outreach strategies to build strong working relationships with student population.
• Respond to emails and/or phone calls within 24 business hours with the goal of same day.
• Special projects and temporary duties as assigned.
• Perform other duties as needed.

Qualifications:

• College degree from an accredited college/university.
• Three years of experience in a education related field preferred but not required.
• Aptitude for recruiting and proactive communication.
• Must have a good work ethic and the ability to work with minimal supervision.
• Excellent organizational, project, and time management skills.
• Ability to work effectively with others.
• Ability to assist a student while utilizing several resources simultaneously.
• Ability to use PC and Mac systems to perform daily tasks.
• Ability to work efficiently and accurately under tight deadlines.
• Ability to quickly learn and use specific business software and hardware.

Physical Requirements:

• Ability to occasionally lift or move objects up to 25 lbs.
• Ability to sit for prolonged periods of time.

Additional Information

Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu.

The University is in the process of implementing its Ten Pillars vision (hc.edu/vision) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.

Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.

**Disclaimer**

Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.